FAQs

what’s inside the jewelry lucky scoop?

Please select the number of lucky scoops to perchase on the order details page. We guarantee that there will be at least 5 pieces of jewelry in 1 scoop, 10 pieces in 2 scoops, and so on.

How much is the shipping fee?

Free shipping is available to most regions for orders over $120. Additional shipping fees may apply for remote areas. Please contact us for more details.

How long does it take to ship my order?

The processing time for orders with video usually takes 3-5 days.

How long does shipping takes?

Delivery normally takes 7-15 business days, depending on the destination country.

What is the jewelry made of?

Our prodects are made of gold or platinum plated brass and stainless steel. Most earrings use 925 silver ear pins.

Do I need to pay customs duties or import taxes?

In most cases, customers don’t need to pay extra fees. Our prices are all-inclusive, and small personal orders rarely incur additional charge. Customs policies vary by country, but the vast majority of international customers don’t need to make extra payments when placing orders.

What should I do if I receive damaged items?

If any item is damaged, please contact us with clear photos within 7 days. We will provide replacements or appropriate solutions.

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